Coronavirus Notice – Update 1/5/2020
Dear valued customer,
Firstly we hope that you and your families are safe and healthy at this time.
We have now received some positive news from our suppliers and we will be re-opening our depot network again on 11th May, 2020. Initially our depots will be operating with reduced staffing levels, putting our new safety procedures and processes in place, allowing us to trade safely during these difficult times.
We will begin a programme to re-introduce furloughed staff as we re-build our trade network, and as the industry begins its period of recovery. Initially we will be operating a collection only service between 8am – 4pm Monday to Friday with the introduction of local deliveries in due course.
We strongly urge our customers to contact their local depot prior to collecting your goods to check on availability and to agree a suitable time slot.
We will be in a position to allow customers to safely visit our branches via either a drop-in service (maintaining safe distancing, and a queuing system), and On-line forms will be accessible via our website www.thefasciaplace.co.uk to select your depot and preferred collection time.
Trading accounts can be utilised as well as card payments and bank transfers will accepted. We can make provision for cash payments, however in this new era of reduced contact this is not our preferred method of taking payment for our range of products and services.
We thank you, and all our customers for your patience and understanding during our forced closure and look forward to welcoming the return of your business.
The Fascia Place Group